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Counselor's Corner

Welcome to the Counselor Corner! During the Covid-19 Distance Learning experience,  San Juan Hills counselors are available 5 days a week from 8am to 3:00pm to assist students with any social/emotional or academic issues. Ms. Jordheim sees students whose last name begins with A-L. Mrs. Kessler sees students whose last name begins with M-Z. Discussions between the counselor and students are confidential. Feel free to contact the counselors if you think your child needs counseling. To contact us, please use the link to the right, or email us! We look forward to working with you!

If you are experiencing a mental health emergency and it is after 3pm Monday-friday or on the weekend, please call the national suicide prevention lifeline at 800-273-8255, call or text say something at 844-572-9669, dial 911 or go to the nearest emergency room for immediate assistance. 

                         Contact Information

Set up a one-on-one tele counseling session with us!


We will be setting up tele-counseling sessions by request. 

Please contact us using the systems below. 


Phone Contact 

Jenna Jordheim: 949-234-5997 x16007

Kasey Franks-Kessler: 949-234-5997 x16016




Mental Health during Covid-19

Manage Stress and Anxiety during Covid-19 (from the Centers for Disease Control and Prevention link below)

For students and parents: 

  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body. Take deep breaths, stretch, or meditate. Try eat healthy, well balanced meals, exercise regularly, get plenty of sleep, avoid alcohol and drugs. 
  • Make time to unwind. Try to do some other activities you enjoy.
  • Connect with others. Talk with people you trust about your concerns and how you are feeling.- 

For Parents:

  • Take time to talk with your child or teen about the COVID-19 outbreak. Answer questions and share facts about COVID-19 in a way that your child or teen can understand.
  • Reassure your child or teen that they are safe. Let them know it is ok if they feel upset. Share with them how you deal with your own stress so that they can learn how to cope from you.
  • Limit your family’s exposure to news coverage of the event, including social media. Children may misinterpret what they hear and can be frightened about something they do not understand.
  • Try to keep up with regular routines. If schools are closed, create a schedule for learning activities and relaxing or fun activities.
  • Be a role model.  Take breaks, get plenty of sleep, exercise, and eat well. Connect with your friends and family members.

Counselor Responsibilities

  • Academic Difficulties and Interventions
  • Short Term/Crisis Counseling
  • Social emotional counseling
  • Community Resource Referrals
  • Conflict Mediation
  • Student Study Team (SST) Meeting Coordinator
  • Home Hospital Instruction Coordinator
  • Section 504 Coordinator
  • Freshman at-risk intervention
  • School wide prevention programs including issues like stress, anxiety, coping skills, signs of suicide

Academic Resources

Community Service Resources

Please see the attached comprehensive list of community resources covering many areas of need including, but not limited to; CUSD resources, hotlines, shelters, counseling centers, basic needs, and substance abuse assistance.

CapoUSD Community Resource List (XLSX)

Resources for parents

Additional Resources for Students

              Counseling Vision Statement

The Capistrano Unified School District School Counseling Program strives to provide opportunities so that every student will acquire the social-emotional, academic, and career skills to reach their fullest educational potential and successfully manage their lives as healthy, responsible, competent, and productive citizens who respect themselves and others.


Signs of Suicide

Summer Resources
Summer Resources

Calming Room Website Message

This Calming Room is a place for students and families to find tools and strategies for managing emotions and feelings.


Disclaimer: The following links are purely for educational purposes and are not intended as psychological interventions or as a substitute for psychological treatment. If you are in need of psychological help you should seek the consultation of a mental health professional.


School Counselors

Counselor - Ms. Jenna Jordheim

Ms. Jenna Jordheim (A-L)

Hello! I’m Jenna Jordheim and this is my 15th year as a school counselor in the California public school system (my 10th year with Capistrano Unified School District).  I have my Master of Science in School Psychology with PPS credential as well as a PPS credential in school counseling.   

When I’m not working, I play on two soccer teams and travel as often as I can.  I absolutely love my job and feel honored that I get to work with high school students to support healthy progress through struggles as well as celebrate wins! Counselor Introduction Video


Mrs. Kasey Kessler (M-Z)

Hi I'm Kasey! This is my 7th year as a full time school counselor. I grew up on Catalina Island and then moved to San Luis Obispo to attend Cal Poly and earn my BA in Sociology. I earned my Master of Arts in Counseling and PPS credential at Chapman University. I then went on to do 3,000 hours of post graduate counseling to earn my Licensed Professional Clinical Counseling Licensure (LPCC). In my free time... who am I kidding I have a baby and a toddler so no free time, but I enjoy my time with them and my hubby very much!  

I have an open-door policy and love when I get a chance to meet with students and hear about their journey. I feel completely blessed to be able to get to work with the amazing colleagues, students and families that also call San Juan Hills High School Home. Check out my counselor introduction video



Confidentiality guidelines
Confidentiality guidelines